The Art of Tact

Tactfulness and Considerate => Builds and maintains improved relationships at home, work and with friends

vs

Inconsiderate and Rudeness => destroys reputation and relationships and causes offence and create enemies


Sensitive to understand other people's feelings, opinions, beliefs and ideas.

Knowing what to say and how to say it; how to avoid bad feelings

Tact is the art of making a point without making an enemy (Isaac Newton).

The ability to assert your ideas or opinions, knowing what to say and how to say it without damaging the relationship by causing offence.

Being Polite

http://www.skillsyouneed.com/ips/politeness.html